TERMS AND CONDITIONS:
Welcome to Arnhem. By accessing Arnhem online, you acknowledge that you have read, understood and accepted these terms and conditions. If you would like any further information or clarification of these terms and conditions please contact us. The following terms and conditions may be amended or modified at any time without any prior notice to an individual.
Copyright and Intellectual Property of this website are owned by Arnhem. All content, information, graphics, design and photography are the property of Arnhem. No use of these may be made without prior written consent. We understand however that our images may be used on personal blogs as long as credit is given to Arnhem with a link to our blog or website.
We accept payment through PayPal, Klarna, After Pay, Zip Pay, Mastercard or VISA. Credit Card payments through NAB hosted Transact.
Join the millions of users who have found a smarter way to handle their money online. PayPal is the faster, safer, easy way to pay, so you can shop more securely, wherever you're clicking. Your financial information stays safe with PayPal. Your credit card and bank account numbers are never shared with online stores, and you're 100% protected against unauthorized payments sent from your account.
Pay with your credit card even if you don't have a paypal account. When you reach the Pay Pal payment gateway in the checkout process, select 'I don’t have a PayPal account' from the bottom left hand corner of your screen.
Please note that if you place an order with us on-line and payment is accepted via your selected payment method, we nonetheless reserve the right to cancel the order and provide you with a full refund (for example if we are out of stock of the product or other reason).
Orders placed with After Pay, Klarna and Zip Pay are eligible for a store credit, exchange or a refund - please refer to our Returns page for details.
Arnhem attempts to display all of our products & colours as accurately as possible. All fits, styles, and colors are represented as best as we can. Please see our returns policy if you accidently choose the wrong colour or size. We are always happy to help you get exactly what you need. Arnhem cannot guarantee that the colors represented or shown on the website exactly matches the actual product. You will rely solely on your own judgement in using the Website for purchasing products.
Although we make every effort to keep sufficient stock of items listed on our site, occasionally we do sell out of certain products and sizes. If we are out of stock on an item you have ordered, we will notify you via email. Any changes will be reflected in your order total as well as your shipping confirmation.
USE OF LOYALTY POINTS:
Please refer to The Loop Terms & Conditions here.
OUR SMS PROGRAM:
Please refer to our mobile messaging service T&C's here.
USE OF DISCOUNT CODES:
Any discount or promotional codes provided by Arnhem or a third party can only be used on full priced Arnhem clothing, and cannot be used on sale items, or in conjunction with any other offer.
(i) Discount codes do not apply to any third-party products sold through our website, such as jewellery. Nor do discount codes apply to Arnhem charity tees and Sale products.
On subscribing to our email newsletter, you will receive a unique discount code providing you with $20 OFF your first ever full-priced purchase with Arnhem. This code can only be applied when the product total is greater than $100 AUD. Please note that if that product total is less than $100 AUD, yet with shipping fees your total order value is greater than $100, the discount code will not apply. This discount code expires within 30 days from the date of issue.
If you took part in our Refer a Friend program between the 25th July and 26th August 2021 please contact our customer service team as your discounts will now be transferred to The Loop.
Discount codes are for one time use only. The dollar value of a discount code cannot be transferred to another purchase, nor can it be refunded. In the event that you purchase more than one product when using your discount code, a percentage of the discount will be applied evenly across each product. In the event that you choose to return part of a multi-product order where a discount code has been applied, you will receive a partial refund rather than the full value of the product returned, as a partial discount has been applied. In the event of a multi-product purchase where a discount code has been applied, your invoice will only show the total discounted amount off the total order value: it is not itemised.
WHOLESALE: Stocking Arnhem in your store!
Please see wholesale page. Please follow the directions to contact us about stocking Arnhem in your store.